McDewey

Description Topic Name Listens to the TimerTick event. Callback is invoked when this event is run. Cisco Finesse publishes TimerTickEvent to OpenAjax hub every 1000 milliseconds. The callback passes finesse.containerservices.TimerTickEvent. For more information, see Finesse Container Timer section in Cisco Finesse Web Services Developer Guide at https://developer.cisco.com/docs/finesse/ #!rest-api-dev-guide. TIMER_TICK_EVENT Listens to workflow action traffic events. When the trigger and the conditions defined for a workflow are completed, then a workflow action event is published, which is used to run the workflow action. The callback passes finesse.containerservices.WorkflowActionEvent. For more information, see Workflow Action Event section in Cisco Finesse Web Services Developer Guide at https://developer.cisco.com/docs/finesse/ #!rest-api-dev-guide. WORKFLOW_ACTION_EVENT Finesse Toaster Class finesse.containerservices.FinesseToaster FinesseToaster is a utility class that displays Cisco FinesseToaster notifications. FinesseToaster is a built-in browser notification that appears at the bottom of the screen, and is typically used to notify the user of important events when the agent desktop browser tab is not active. FinesseToaster uses the HTML5 Notification API to display the notification. For more details on HTML5 Notification API and browser compatibility, see https://developer.mozilla.org/en-US/docs/Web/API/notification#Browser_compatibility. Internet Explorer does not support the toaster functionality. Note Figure 15: Sample Finesse Toaster Notification Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 424 Cisco Finesse JavaScript APIs Finesse Toaster