/mcpMethod getDateQueued() Retrieves the TimerTickEvent dateQueued field. Returns {Date} The date object when the TimerTickEvent is queued. Workflow Action Event Class finesse.containerservices.WorkflowActionEvent Contains information about the events of the workflow action. Gadgets subscribe to the finesse.containerservices.workflowActionEvent to receive workflow action events to run as a result of workflow evaluations. For more information, see Workflow Action Event, on page 400. The method to subscribe to the workflow event is finesse.containerservices.ContainerServices.containerServices.addHandler() with a topic of finesse.containerservices.ContainerServices.Topics.WORKFLOW_ACTION_EVENT. Gadgets must listen to events with the handleBy value of “OTHER”, which is configured through cfadmin. Selecting “OTHER” in cfadmin that implies the action is run by other third-party gadgets and not Finesse desktop. The handleBy value is fetched by using the function getHandledBy(). For more information, see the Manage Workflows chapter in Cisco Finesse Administration Guide at https://www.cisco.com/c/en/us/support/customer-collaboration/finesse/products-maintenance-guides-list.html. Example var containerServices = finesse.containerservices.ContainerServices.init(); containerServices.addHandler("finesse.containerservices.workflowActionEvent", function(workflowActionEvent) { var type, handledby params = workflowActionEvent.getParams(); actionVariabless = workflowActionEvent.getActionVariables(); handledby = workflowActionEvent.getHandledBy(); type = workflowActionEvent.getType(); // if (handledby === "OTHER" && type === "BROWSER_POP") { // Have the logic } }); Methods getActionVariables() Retrieves the WorkflowActionEvent action variables map. Returns {Object} The object for the action variables map, where key is the action variable name, and value is the Object such as name, type, node, testValue, and actualValue. getHandledBy() Retrieves the WorkflowActionEvent handledBy value. Gadgets search for events with a handleBy value of OTHER. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 435 Cisco Finesse JavaScript APIs Workflow Action Event