/mcp"iconBadge": "none" "hoverText": "Tooltip text" } Description Type Key The label of the digital channel. String label The text that describes the current state of the digital channel. String currentState The color of the icon based on the current state of the digital channel. • Green color refers to available. • Red color refers to unavailable. • Orange color refers to busy. Enum iconColor Determines whether the digital channel is shown in the Finesse desktop. • True—Shows the digital channel menu in the Finesse desktop. • False—Does not show the digital channel menu in the Finesse desktop. Boolean enable Determines whether the logout menu is shown in the user identity component. • True—Disables the logout menu in the user identity component. • False—Enables the logout menu in the user identity component. For example, during Agent Ready or Busy state, disable the logout menu and enable it again when the state changes to Not Ready. Boolean logoutDisabled The text to the user if the logout menu is disabled. String logoutDisabledText The type of badge based in the digital channel. • info refers to the information badge. • error refers to an error badge. • warning refers to the warning badge. • none refers to no badge. String iconBadge The tooltip when you hover the mouse pointer. String hoverText The following method can be used to get the schema for the channelState object. finesse.containerservices.ChannelSchema.getChannelStateSchema() menuConfig The menuConfig object helps to configure the menu details. finesse.containerservices.ChannelSchema.getMenuConfigSchema() Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 440 Cisco Finesse JavaScript APIs Digital Channel