/mcp{Array} The array of objects containing Id, name, and URI of the teams managed by the user (supervisor). The object content includes the following: • id—The unique ID for the team. • name—The team name for the team. • uri—The URI for the team. getTeamId() Retrieves the ID of the team that is associated with the user. Returns {String} The current (or last fetched) ID of the team that is associated with the user. getTeamName() Retrieves the name of the team that is associated with the user. Returns {String} The current (or last fetched) name of the team that is associated with the user. getWrapUpOnIncoming() Retrieves the wrap-up mode of the user. For more information, see User.WrapUpMode, on page 474. Returns {String} The wrap-up mode of the user. getWrapUpOnOutgoing() Retrieves the wrap-up mode of the user. For more information, see User.WrapUpMode, on page 474. Returns {String} The wrap-up mode of the user. getWrapUpReasons(handlers) Retrieves the WrapUpReasons collection object that is associated with the user. Parameters Required Description Type Name Optional An object containing callback functions which are invoked when the callback scenario is triggered. To find the list of callback scenarios, see RestCollectionBase Common Parameters, on page 452. Object handlers Returns {finesse.restservices.WrapUpReasons} The WrapUpReasons collection object. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 467 Cisco Finesse JavaScript APIs User