/mcpRequired Description Type Name Yes An object containing the handlers for the request. For more information on handlers, see Request Handlers, on page 447. Object handlers reclassifyCall(mediaAddress, classification, handlers) Reclassifies an Outbound Option Direct Preview call. A call can be reclassified as VOICE, FAX, ANS_MACHINE, INVALID, DO_NOT_CALL, or BUSY. The call type is then sent back to Unified CCX for processing. Parameters Required Description Type Name Yes The extension of the user performing the reclassification. String mediaAddress Yes The new classification to assign to the call. Valid values are VOICE, FAX, ANS_MACHINE, INVALID, BUSY, and DO_NOT_CALL. String classification Yes An object containing the handlers for the request. For more information on handlers, see Request Handlers, on page 447. Object handlers requestAction(mediaAddress, action, handlers) Requests the provided action to be taken for the specified mediaAddress. Example dialog.requestAction(_user.getExtension(), 'CONSULT', { error: onError, success: onSuccess }); Parameters Required Description Type Name Yes The extension of the user which the action is performed on. String mediaAddress Yes The action that is invoked on the dialog. For more information, see Dialog.Actions, on page 481. String action Yes An object containing the handlers for the request. For more information on handlers, see Request Handlers, on page 447. Object handlers sendDTMFRequest(mediaAddress, handlers, digit) Sends the DTMF digit tones. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 479 Cisco Finesse JavaScript APIs Dialog