/mcpRequired Description Type Name Yes The new wrap-up reason for the dialog. String wrapUpReason Yes An object containing the handlers for the request. For more information on handlers, see Request Handlers, on page 447. Object handlers Dialog.Actions Class finesse.restservices.Dialog.Actions The list of actions that can be taken on a dialog. Field Details Description Name The user accepts a dialog that is being previewed. ACCEPT The user answers a dialog. ANSWER The user barges into a dialog. BARGE_CALL The user cancels a scheduled callback. CANCEL_SCHEDULED_CALLBACK The user closes a dialog. CLOSE The user initiates a conference of a dialog. CONFERENCE The user initiates a consult call. CONSULT_CALL The user drops from the dialog. DROP The user sends DTMF digits to a dialog. DTMF The user puts the dialog on hold. HOLD The user makes a new dialog. MAKE_CALL The supervisor drops a participant from the dialog. PARTICIPANT_DROP The user changes the classification for the dialog. RECLASSIFY The user rejects a dialog. REJECT The user retrieves a dialog that is on Hold. RETRIEVE The user initiates a recording on a dialog. START_RECORDING The user initiates a transfer of a dialog. TRANSFER The user initiates a single-step transfer of a dialog. TRANSFER_SST Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 481 Cisco Finesse JavaScript APIs Dialog.Actions