/mcpgetMediaProperties() Retrieves a list of media properties from the dialog object. Returns {Object} The call variables and the names are mapped to values. Variables include the following: • dialedNumber—The number dialed. • callType—The type of call. Call types include: • ACD_IN • PREROUTE_ACD_IN • PREROUTE_DIRECT_AGENT • TRANSFER • OTHER_IN • OUT • AGENT_INSIDE • CONSULT • CONFERENCE • SUPERVISOR_MONITOR • OUTBOUND • OUTBOUND_PREVIEW • DNIS—The DNIS provided. For routed calls, this is the route point. • wrapUpReason—Description of the call. • queueNumber—The Id of the agent Skill Group queue. • queueName—Name of the agent Skill Group the that the call is attributed to. • callKeyCallId—Unique number of the call routed on a particular day. • callKeyPrefix—The day when the call is routed. • callKeySequenceNum—The sequence number of the call. • Variables by name—The name indicates whether it is a call variable or an ECC variable. Call variable names to start with callVariable#, where # refers to 1–10. ECC variable names (both scalar and array) are prepended with the user. ECC variable arrays include an index that is enclosed within square brackets that are located at the end of the ECC array name. • The following call variables provide additional details about an Outbound Option call: • BACampaign • BAAccountNumber • BAResponse Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 485 Cisco Finesse JavaScript APIs DialogBase