McDewey

Required Description Type Name Yes The time in milliseconds when the call starts. Integer callStartTimeInMs Returns {String} The elapsed time in MINUTES:SECONDS. convertDateToISODateString(aDate) Converts the date object to an ISO date string. Example finesse.utilities.Utilities.convertDateToISODateString(new Date()) Parameters Required Description Type Name Yes The date to be converted to an ISO date format. Date aDate Returns {String} The date in ISO format. Certain browsers do not support the date constructor which considers ISO-8601 date format. For example, Internet Explorer 8. Note convertNullToEmptyString(str) Checks whether the string is null. Example finesse.utilities.Utilities.convertNullToEmptyString(null) Parameters Required Description Type Name Yes The string object to be checked. String str Returns {String} The empty string if it is null or the string itself. convertToServerTimeMillis(clientTime) Converts the client time to the server time by adjusting time difference between server and client. Example convertToServerTimeMillis(new Date().getTime()); Parameters Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 526 Cisco Finesse JavaScript APIs Utilities