/mcpRequired Description Type Name Yes Unique identifier of the dialog that helps in debugging an error. For example, dialogId, eventId, chatId and so on. String -->dialogId Yes The type of media under which the dialog is classified. For example, CHAT and EMAIL. String -->mediaType Yes The workflow statuses are based on the task that is run. Values for Unified CCX are: • CHAT • CHAT_PRESENTED • CHAT_ACCEPTED • CHAT_HANDLED • CHAT_DECLINED • CHAT_LEAVE • EMAIL • EMAIL_PRESENTED • EMAIL_READ • EMAIL_DISCARDED • EMAIL_REPLIED • EMAIL_FORWARDED • EMAIL_REQUEUED Values for Unified CCE are: • TASK_OFFERED • TASK_ACCEPTED • TASK_ACTIVE • TASK_PAUSED • TASK_INTERRUPTED • TASK_CLOSED Enum -->state No The corresponding value of the workflow name for the individual task. For example, the keys of the callVariables are callVariable name and callVariable value. Array -->taskVariables Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 539 Cisco Finesse JavaScript APIs WorkflowService