/mcp<Workflows> <Workflow> <name>google ring pop</name> <description> Pops a Google web page when an agent phone rings</description> <TriggerSet> <type>SYSTEM</type> <name>CALL_ARRIVES</name> <triggers> <Trigger> <Variable> <name>mediaType</name> <node>//Dialog/mediaType</node> <type>CUSTOM</type> </Variable> <comparator>IS_EQUAL</comparator> <value>Voice</value> </Trigger> <Trigger> <Variable> <name>callType</name> <node>//Dialog/mediaProperties/callType</node> <type>CUSTOM</type> </Variable> <comparator>IS_IN_LIST</comparator> <value>ACT_IN,PREROUTE_ACD_IN,PREROUTE_DIRECT_AGENT, TRANSFER,OVERFLOW_IN,OTHER_IN,AGENT_OUT,AGENT_INSIDE, OFFERED,CONSULT,CONSULT_OFFERED,CONSULT_CONFERENCE, CONFERENCE,TASK_ROUTED_BY_ICM,TASK_ROUTED_BY_ APPLICATION</value> </Trigger> <Trigger> <Variable> <name>state</name> <node>//Dialog/participants/Participant/mediaAddress[.=${userExtension}]/../state</node> <type>CUSTOM</type> </Variable> <comparator>IS_IN_LIST</comparator> <value>ALERTING,ACTIVE,HELD</value> </Trigger> <Trigger> <Variable> <name>fromAddress</name> <node>//Dialog/fromAddress</node> <type>CUSTOM</type> </Variable> <comparator>IS_NOT_EQUAL</comparator> <Variable> <name>userExtension</name> <type>SYSTEM</type> </Variable> </Trigger> </triggers> </TriggerSet> <ConditionSet> <applyMethod>ALL</applyMethod> <conditions> <Condition> <Variable> <name>callVariable1</name> <type>SYSTEM</type> </Variable> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 66 Cisco Finesse Desktop APIs User—Get List of Workflows