/mcpKeys and NULL Option Data Type Description Name NULL DBINT The number of calls in a reporting interval period that had to be abandoned. However, instead of disconnecting the call on a customer, the call was transferred to an IVR which played a message to the customer. AbandonToIVR NULL DBINT The number of preview/callback calls in a reporting interval period that the agent closed. (These customers are not dialed.) AgentClosedDetect NULL DBINT The number of preview/callback calls in a reporting interval period that the agent rejected. AgentRejectedDetect NULL DBINT The number of calls in a reporting interval period that detected an answering machine. AnsweringMachineDetect NULL DBINT The number of calls in a reporting interval period that detected a busy signal. BusyDetect NULL DBINT The total number of records scheduled for a callback. CallbackCount PK2, NOT NULL DBINT The campaign to which this query rule belongs. CampaignID NULL DBINT (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) Indicates how much time an active query rule was asked to retrieve numbers but could not find any valid ones for this timeframe in its dialing list. CampaignOutOfNumbers NULL DBINT The number of calls in a reporting interval period where the dialer cancelled a ringing customer call. CancelledDetect NULL DBINT The number of attempted calls within the reporting interval. ContactsAttempted NULL DBINT The number of calls in a reporting interval period that the customer abandoned after they picked up the phone. CustomerAbandonDetect NULL DBINT The number of calls that wrong parties answered; the customer was not home. CustomerNotHomeCount PK1, NOT NULL DBSMALLDATE The Unified ICM Central Controller date and time at the start of the interval. DateTime IE1, NULL DBDATETIME The current date and time stamp when the records are written to the HDS database. The logger database has NULL for this column. DbDateTime Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 173 All Tables Campaign_Query_Rule_Interval