/mcpKeys and NULL Option Data Type Description Name IE2, NULL DBINT The value indicates Half Hour boundary interval (0 to 47). Two 15 minute interval records have a unique half hour boundary value. ReportingHalfHour IE3, NULL DBINT This value indicates the period, in minutes, over which the router calculates the Call Type and Call Type Skill Group data. The only valid value is 30 (default). ReportingInterval NULL DBINT The number of calls in a reporting interval period that detected a network SIT tone. SITToneDetect NULL DBINT The total number of seconds agents spent talking on the phone during the last reporting interval. TalkTime PK4, NOT NULL DBINT The Central Controller’s time zone for the date and time. The value is the offset in minutes from UTC (formerly GMT).The value is negative for time zones to the east of UTC and positive for time zones to the west of UTC. TimeZone NULL DBINT The total number of calls ending in an agent answering the call during the last reporting interval. VoiceDetect NULL DBINT The total number of seconds agents spent in wrap-up mode during the last reporting interval. WrapupTime NULL DBINT The number of calls where the customer's phone number was incorrect. (The customer did not live there.) WrongNumberCount Campaign_Query_Rule_Real_Time This table is in the Blended Agent category (seeBlended Agent (Outbound Option), on page 616). To see database rules for these tables, see Blended Agent Tables (Outbound Option), on page 695. Local database only. Each row provides real-time statistics on a particular Campaign-Query Rule combination. The statistics reflect counters used in the Outbound Option predictive dialing algorithm. The data in this table is reset nightly. Exception: The following cumulative fields are not reset nightly: • Closed Count • TotalCount • TotalVoiceCount Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 175 All Tables Campaign_Query_Rule_Real_Time