Keys and
NULL
Option
Data Type
Description
Name
NULL
DBINT
The number of attempted calls so far today.
(CallBackCount + VoiceCount + BusyCount +
NoAnswerDetectCount + NoRingBackDetectCount
- NoDialToneDetectCount + FaxDetectCount +
NetworkAnsMachineDetectCount +
AnsweringMachineCount + SITToneDetectCount
- CancelledDetectCount + WrongNumberCount +
CustomerNotHomeCount + PersonalCallbackCount
- AbandonDetectCount + AbandonToIVRCount +
CustomerAbandonDetectCount)
AttemptedCount
NULL
DBINT
The number of calls that detected a busy signal.
BusyCount
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The number of calls in a five minute period that
detected a busy signal.
BusyDetectTo5
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The number of calls in a half-hour period that
detected a busy signal.
BusyDetectToHalf
NULL
DBINT
The total number of records scheduled for a callback
today.
CallBackCount
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The total number of records scheduled for a callback
in a five minute period.
CallbackCountTo5
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The total number of records scheduled for a callback
in a half-hour period.
CallbackCountToHalf
PK, FK
NOT
NULL
DBINT
The campaign to which this query rule belongs.
This field is applicable to Outbound Option only.
CampaignID
NULL
DBINT
The number of calls where the dialer cancelled a
ringing customer call.
CancelledDetectCount
NULL
DBINT
(THIS FIELD IS NOT CURRENTLY BEING
USED. IT IS RESERVED FOR FUTURE USE.)
The number of calls in a five minute period where
the dialer cancelled a ringing customer call.
CancelledDetectTo5
Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1)
178
All Tables
Campaign_Query_Rule_Real_Time