McDewey

Keys and NULL Option Data Type Description Name NULL varchar(64) Reserved for future use FutureUseVarchar2 NULL varchar(64) Reserved for future use FutureUseVarchar3 NOT NULL DBINT Number of ports supported by the IVR for the current skill group (3 digits). IVRPorts NULL varchar(50) Contacts are transferred to this route point, which points to an IVR. IVRRoutePoint NOT NULL DBINT The number of agents per skill group to ignore during predictive dialer calculations. OverflowAgents NOT NULL DBINT The number of records that should be cached by the dialer for a specific campaign-skill group combination. RecordsToCache NULL DBINT The percentage of agents to reserve within this skill group. The variable is only relevant in preview mode. For all other modes, 100 percent of agents are reserved. ReservationPercentage PK, FK NOT NULL DBINT A unique key indicating the skill group with which this target group is associated. Foreign key to the Skill Group table. SkillTargetID Campaign_Target_Sequence This table is in the Blended Agent category (see Blended Agent (Outbound Option), on page 616). To see database rules for these tables, see Blended Agent Tables (Outbound Option), on page 695. It contains the target type (home or work) and the sequence with which numbers are dialed within a campaign. If Outbound Option was not selected during setup, this table will contain no data. Note Related Tables Campaign, on page 156 (via CampaignID) Dialer_Detail, on page 225 (via Phone Index) Table 103: Indexes for Campaign_Target_Sequence Table index_keys index_description index_name CampaignID, SequenceNumber clustered, unique, primary key located on PRIMARY XPKCampaign_Target_Sequence Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 186 All Tables Campaign_Target_Sequence