McDewey

Keys and NULL Option Data Type Description Name NOT NULL DBINT Level 3 onset Level3Onset NOT NULL DBINT Level 1 call rate reduction Level1Reduction NOT NULL DBINT Level 2 call rate reduction Level2Reduction NOT NULL DBINT Level 3 call rate reduction Level3Reduction NOT NULL DBSMALLINT If yes, user-defined CPS is used for congestion control. You can enter the CPS limit. The limit is the same in the Configuration Limits table. UserOverride NOT NULL DBSMALLINT Weight used for moving average algorithm to calculate CPS. WMAWeight Contact_Share_Group This table defines contact share groups that apply to all contact share precision queues or skill groups. The following tables “Indexes for Contact_Share_Group Table” and “Contact_Share_Group Table” are not supported in 15.0(1). Note Table 131: Indexes for Contact_Share_Group Table index_keys index_description index_name EnterpriseName nonclustered, unique, unique key located on PRIMARY AK1Contact_Share_Group GroupID clustered, unique, primary key located on PRIMARY PKContact_Share_Group Table 132: Contact_Share_Group Table Keys and NULL Option Data Type Description Name PK NOT NULL DBINT An identifier that has a unique ID among all the contact share queues. GroupID NOT NULL DBINT Foreign key from contact share rule table. RuleID Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 203 All Tables Contact_Share_Group