/mcpKeys and NULL Option Data Type Description Name AK-1 NOT NULL VNAME32 A unique name for this media class. EnterpriseName NOT NULL DBINT The maximum time a task can be active for an agent. Default: 28800 MaxTaskDuration PK NOT NULL DBINT A unique identifier for a media class. MediaClassID NOT NULL DBINT If the connection between the Agent PG and the Application Instance drops for more than the TaskLife timeout period, the task is terminated. Default: 1: 1200; 2: 1200; 3: 1200; 4: 300; 5: 300 TaskLife NOT NULL DBINT After a task is routed to an agent, the Application Instance must send either an Offer Task or Start Task message within the specified TaskStartTimeout. If the TaskStartTimeout expires, the task is marked as abandoned before offered. Default: 30 TaskStartTimeout NOT NULL DBINT Media types: 0 – Unknown 1- Telephony 2 - Chat 3 - Email Type NOT NULL DBINT Media types: 1 - Telephony 2 - Chat 3 - Email 4 - RSS 5 - Facebook 6 - Twitter 7- Push 8 - Task Type Media_Routing_Domain This table is part of the Media Routing category (see Media Routing, on page 623). For database rules, see Media Routing Tables, on page 699. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 305 All Tables Media_Routing_Domain