/mcpKeys and NULL Option Data Type Description Name NOT NULL DBSMALLINT The default value for the ServiceLevelType field for each service associated with this MRD. This indicates how the system software calculates the service level. ServiceLevelType NULL DBINT If the connection between the Agent PG and the Application Instance drops for more than the TaskLife timeout period, the task is terminated. The default value is 300 seconds. TaskLife NULL DBINT After a task is routed to an agent, the Application Instance must send either an Offer Task or Start Task message within the specified TaskStartTimeout. If the TaskStartTimeout expires, the task is marked as abandoned before offered. TaskStartTimeout Network_Event_Detail This table is in the Route category (see Route, on page 625). To see database rules for these tables, see Device, on page 618. Provides carrier network events associated with calls processed by a Client ICM. The data in this table includes events related to all call legs that happen under the control of the NIC. This includes the incoming call leg, any temporary call legs (IVR sessions under NIC control), and all outgoing call legs. This table can become very large. Running custom reporting queries against it while it is on the HDS can degrade performance. To optimize performance, extract the data from the HDS into your own custom database on a separate server (one that is not used for other Unified CCE components). Use only DBDateTime (date and time of the record that was written to the HDS database) to perform the extraction. The table on the custom database can be indexed according to the custom reporting needs. Table 249: Indexes for Network_Event_Detail Table index_keys index_description index_name RecoveryKey clustered, unique, unique key located on PRIMARY XAK1Network_Event_Detail DateTime nonclustered located on PRIMARY XIE1Network_Event_Detail Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 308 All Tables Network_Event_Detail