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index_keys index_description index_name PeripheralID clustered, unique, primary key located on PRIMARY XPKPeripheral Table 276: Fields in Peripheral Table Keys and NULL Option Data Type Description Name NOT NULL DBSMALLINT Minimum time in seconds an incoming call must be queued before being considered an abandoned call if the caller disconnects the call. AbandonedCallWaitTime NOT NULL DBCHAR Specifies whether agent auto- configuration is enabled for the peripheral. Stored as a character: • Y = Yes • N = No AgentAutoConfig FK, IE-3 NULL DBINT Optionally, indicates an Agent Desk Settings record associated with the peripheral. AgentDeskSettingsID NOT NULL DBCHAR Specifies whether or not Agent Event Detail reporting is enabled for a peripheral. Default value is: • Y for an Unified CCE peripherals • N for non-Unified CCE peripherals AgentEventDetail NOT NULL DBCHAR Specifies whether agent reporting is enabled for the peripheral. Stored as a character: • Y = Yes • N = No AgentReporting NOT NULL DBINT Determines if the Router will target agents based on Rules. AgentTargetingMethod NULL DBINT Maximum duration, in seconds, for a short call. Any calls with a duration below the threshold are considered short. You might then choose to factor out short calls from handle times you calculate. AnsweredShortCallsThreshold NOT NULL DBSMALLINT Default value of the AvailableHoldoffDelay field for Skill Groups associated with this peripheral. You can override the default for individual skill groups. AvailableHoldoffDelay Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 327 All Tables Peripheral