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Keys and NULL Option Data Type Description Name IE2 NULL DBINT The value indicates half hour boundary interval (0 to 47). Two 15 minute interval records have a unique half hour boundary value. ReportingHalfHour IE3 NULL DBINT This value indicates the period, in minutes, over which the router calculates the Call Type and Call Type Skill Group data. The valid values are 30 (default) or 15. ReportingInterval NULL DBINT Number of calls to the peripheral that had a service level event during the half-hour interval. ServiceLevelCallsOffered NULL DBINT Number of calls to the peripheral answered within the service level threshold during the half-hour interval. ServiceLevelCalls NULL DBINT Number of calls to the peripheral abandoned within the service level threshold during the half-hour interval. ServiceLevelAband NULL DBFLT4 The system software service level for the peripheral during the half-hour interval. ServiceLevel NULL DBINT Service Level Type used to calculate Service level for this interval. ServiceLevelType PK3 NOT NULL DBINT The Central Controller’s time zone for the date and time. The value is the offset in minutes from UTC (formerly GMT).The value is negative for time zones to the east of UTC and positive for time zones to the west of UTC. TimeZone NULL DBINT The total of PeripheralRealTime. CallsInProgress at all sample points during the reporting period. For example, if there are 3 samples, and the number of calls in progress at those points in time are 20, 25 and 15, then TotalCallsInProgressSamples is 60. TotalCallsInProgressSamples Peripheral_Monitor Table This table is one of the Peripheral tables in the Device category (see Device, on page 618). To see database rules for these tables, see Device Tables, on page 698. Each row describes an entity to be monitored on a peripheral. Currently this table applies only to the Nortel DMS-100, Meridian ACD in enhanced CTI mode, and to the Avaya DEFINITY ECS with station monitoring enabled. Use the PG Explorer tool to add, update, and delete Peripheral_Monitor records. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 333 All Tables Peripheral_Monitor