/mcpKeys and NULL Option Data Type Description Name NULL DBINT Reports the agent state field. The state will be same as the Agent Real Time fields. See Agent_State_Trace, on page 68 • 0 = Logged Off • 1 = Logged On • 2 = Not Ready • 3 = Ready • 4 = Talking • 5 = Work Not Ready • 6 = Work Ready • 7 = Busy Other • 8 = Reserved • 9 = Call Initiated • 10 = Call Held • 11 = Active • 12 = Paused • 13 = Interrupted • 14 = Not Active Note These fields are applicable only for CCE Agent Peripheral and Extended Events feature is enabled. AgentState PK NOT NULL DBDATETIME The date and time (in Central Controller local time) that the transition for the event occurred. For the NOT_READY event, the date and time (in Central Controller local time) that the transition for the event occurred or the interval boundary occurred. DateTime IE-1 NULL DBDATETIME The current date and time stamp when the records are written to the HDS database. The logger database has NULL for this column. DbDateTime Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 30 All Tables Agent_Event_Detail