/mcpKeys and NULL Option Data Type Description Name PK NOT NULL NULL DBSMALLINT Unique identifier for this physical controller. PhysicalControllerID Precision_Queue The Precision_Queue table defines a queue used for precision routing. Related Tables • Agent_Real_Time (via PrecisionQueueID) • Agent_Skill_Group_Interval (via PrecisionQueueID) • Agent_Skill_Group_Real_Time (via PrecisionQueueID) • Call_Type_SG_Interval (via PrecisionQueueID) • Precision_Q_Real_Time (via PrecisionQueueID) • Precision_Q_Step_Real_Time (via PrecisionQueueID) • Precision_Queue_Step (via PrecisionQueueID) • Precision_Queue_Term (via PrecisionQueueID) • Router_Queue_Interval (via PrecisionQueueID) • Skill_Group (via PrecisionQueueID) • Skill_Group_Interval (via PrecisionQueueID) • Termination_Call_Detail (via PrecisionQueueID) Table 299: Fields in Precision_Queue Table Keys and NULL Option Data Type Description Name NOT NULL DBINT The ordering used for agents in this queue. Values: • 1 = LAA (agent availability time). This is the default value. • 2 = Most proficient agent • 3 = Least proficient agent AgentOrdering Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 346 All Tables Precision_Queue