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Table 302: Fields in Precision_Q_Step_Real_Time Keys and NULL Option Data Type Description Name NULL DBINT Number of Agents eligible and available for this Precision Queue Step. AgentsAvailable NULL DBINT Number of Agents logged in for this Precision Queue Step. AgentsLoggedIn PK1, NOT NULL DBINT Primary key (together with PrecisionQueueStepID). Foreign key from Precision_Queue table. PrecisionQueueID PK2, NOT NULL DBINT Primary key (together with PrecisionQueueID). Foreign key from Precision_Queue_Step table. PrecisionQueueStepID NULL DBINT Average length of queue time for this Precision Queue Step. AvgCallsInQueueTime NULL DBINT Number of calls in queue for this Precision Queue Step CallsInQueue NULL DBINT Total time of calls in queue for this Precision Queue Step. CallsInQueueTime NOT NULL DBDATETIME Central Controller date and time that this data was last updated. DateTime NULL DBINT Reserved for future use. FutureUseInt1 NULL DBINT Reserved for future use. FutureUseInt2 NULL DBINT Reserved for future use. FutureUseInt3 NULL DBINT Reserved for future use. FutureUseInt4 NULL DBINT Reserved for future use. FutureUseInt5 NULL DBDATETIME The time stamp of the longest call in queue for this Precision Queue Step. LongestCallInQueue NULL DBINT The next Agent to be selected based on the agent ordering criteria of the Precision Queue. NextAvailAgent Precision_Queue_Term The Precision_Queue_Term table defines a set of attribute condition terms that apply to a Precision Queue Step. Each set of terms determine what attributes an agent must have to be a member of the Precision Queue step. Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 360 All Tables Precision_Queue_Term