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Keys and NULL Option Data Type Description Name NULL DBDATETIME A new time stamp that indicates when the first route request was received for this call. BeganRoutingDateTime NULL DBDATETIME The time at which the Central Controller started routing the call. It is reported in the UTC format. CallStartDateTimeUTC NULL DBINT Time in seconds that the system took to segment a private network call. For example, if the system software handed off the caller to a menu of choices, CallSegmentTime reflects the length of time the caller spent in the menu. CallSegmentTime NULL varbinary(max) The system software does not populate this field. It is reserved for future use. CallTrace FK NULL DBINT Foreign key from Call Type table. If a script changed the call type, this is the final call type for the call. This unique identifier is generated automatically by the system software. CallTypeID NULL VARCHAR(30) Customer Database Provided Digits. Used to track a call from the public network to the peripheral. ISDN is required to carry the information to the switch. CDPD NULL VARCHAR(30) Caller-Entered Digits. CED Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 382 All Tables Route_Call_Detail