McDewey

Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

Page 514

↗ View in doc context
page
514
source
ucce/v15.0.1/db-schema-handbook/db-schema-handbook.md
chunk_id
ucce::v15.0.1::db-schema-handbook::db-schema-handbook::500

Keys and NULL Option Data Type Description Name FK NOT NULL DBINT The Media Routing Domain with which this skill group is associated. The default value is 1. MRDomainID AK-2, FK NOT NULL DBSMALLINT Foreign key from Peripheral table. PeripheralID NOT NULL VNAME32 Skill group name as known by the peripheral. PeripheralName AK-2 NOT NULL DBINT Skill group number as known by the peripheral. PeripheralNumber FK, NULL DBINT Foreign key to the Precision Queue table. PrecisionQueueID AK-2 NOT NULL DBSMALLINT The routing priority of this group for the skill: • 1 = primary • 2 = secondary • 3= tertiary; etc. Note The value 0 indicates a base skill group. Priority FK, IE-1 NULL DBINT Identifies an imported schedule associated with the skill group. ScheduleID NOT NULL DBINT The service level threshold, in seconds, for the service level. If this field is negative, the value of the ServiceLevelThreshold field in the Service_Level_Threshold table (for this Peripheral/MRD pair) is used. The default value is -1 which means SL computation is disabled for this SG. ServiceLevelThreshold Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 496 All Tables Skill_Group