/mcpKeys and NULL Option Data Type Description Name IE-4 NULL VARCHAR(32) This value uniquely identifies the instance of a call in a Unified CM cluster. CallReferenceID NULL VARCHAR(32) Globally unique call identifier. Note CallGuid is unique and maintained the same across multiple legs of the call. CallGUID NULL DBDATETIME The UTC timestamp at which the call was terminated. CallTerminatedDateTimeUTC NULL VARCHAR(30) The Caller Entered Digits (CED) associated with the call. This is filled for Outbound Option Reservation or Personal Callback Calls. The values are: • ICM_BA_Reservation_Call - Reservation call • Callback - Personal Callback customer call This field is applicable for Unified ICM and Unified CCE. CED NULL DBINT The cumulative number of seconds that the call was in conference with more than two parties. ConferenceTime is recorded for both ACD and non-ACD calls. The value includes any HoldTime associated with the call. It is updated when the agent drops off the call or the call becomes a simple two-party call. Depending on who initiated the call, ConferenceTime from Termination_Call_Detail is used in the following Skill Group and Agent Skill Group tables: • ConferencedOutCallsTimeToHalf • ConferencedInCallsTimeToHalf ConferenceTime NULL DBDATETIME (THIS FIELD IS NOT CURRENTLY BEING USED. IT IS RESERVED FOR FUTURE USE.) The UTC timestamp when the conference is first completed. ConferenceStartDateTimeUTC Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 571 All Tables Termination_Call_Detail