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Keys and NULL Option Data Type Description Name NULL DBINT The RoutedSkillGroupSkillTargetID is the SkillGroupSkillTargetID selected by the router through the routing script. If the call is not routed by the router, this field is set to null. RoutedSkillGroupSkillTargetID NULL DBINT The RoutedServiceSkillTargetID is the ServiceSkillTargetID selected by the router through the routing script. If the call is not routed by the router, this field is set to null. RoutedServiceSkillTargetID NULL DBINT The RoutedAgentSkillTargetID is the AgentSkillTargetID selected by the router through the routing script. If the call is not routed by the router, this field is set to null. RoutedAgentSkillTargetID FK NULL DBINT Identifies which service handled the call. This value (for example, 5004) is unique among all skill targets in the enterprise. It is taken from the Service table in the Unified ICM central database. ServiceSkillTargetIDs are generated automatically when a service is configured in the Service Configuration window of Unified ICM Configuration Manager. If the call is handled by a non-configured service, this field is set to null. In addition, if the call is not associated with a service, the field is set to null (for example, in the case of non-ACD calls). ServiceSkillTargetID FK NULL DBINT Identifies which skill group handled the call. This value (for example, 5010) is unique among all skill targets in the enterprise. It is taken from the Skill_Group table in the Unified ICM central database. SkillGroupSkillTargetIDs are generated automatically when a skill group is configured in the Skill Group Configuration window of Unified ICM Configuration Manager. If the call is handled by a non-configured skill group, this field is set to null. SkillGroupSkillTargetID NULL VARCHAR(32) Peripheral number of agent that initiated the call. Note The field can be NULL when the source or destination party is unmonitored or if the agent is not logged in. SourceAgentPeripheralNumber Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 582 All Tables Termination_Call_Detail