/mcpKeys and NULL Option Data Type Description Name NULL DBINT Number of trunks in the group in service at the end of the half-hour interval. TrunksInService Trunk_Group_Real_Time This is in the Device category (see Device, on page 618). For database rules, see Device Tables, on page 698. Local database only. Contains real time information about each trunk group. The system software generates a Trunk_Group_Real_Time record for each trunk group. Related Table Trunk_Group, on page 591 (via TrunkGroupID) Table 458: Indexes for Trunk_Group_Real_Time Table index_keys index_description index_name TrunkGroupID nonclustered, unique, primary key located on PRIMARY XPKTrunk_Group_Real_Time Table 459: Fields in Trunk_Group_Real_Time Table Keys and NULL Option Data Type Description Name NULL DBINT Total number of seconds during the current half-hour interval that all trunks in the group were busy. AllTrunksBusyHalf NULL DBINT Total number of seconds since midnight that all trunks in the group were busy. AllTrunksBusyToday NULL DBINT Number of calls to the trunk group abandoned in queue during the current half-hour interval. CallsAbandonedHalf NULL DBINT Number of calls to the trunk group abandoned in queue since midnight. CallsAbandonedToday NULL DBINT Number of inbound calls received on the trunk group during the current half-hour interval. CallsInHalf NULL DBINT Number of inbound calls currently in progress on the trunk group. CallsInNow Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 596 All Tables Trunk_Group_Real_Time