McDewey

Precision Queue This figure depicts the tables in the Precision Queue category and their connections. Figure 8: Precision Queue Tables In this graphic: • A single box represents a single table. • A single arrowhead indicates a one-to-one relationship, and a double arrowhead indicates a one-to-many relationship. Tables that hold Precision Queue data are listed below: • Agent_Real_Time • Agent_Skill_Group_Interval • Agent_Skill_Group_Real_Time • Call_Type_SG_Interval • Precision_Q_Real_Time_Table • Precision_Queue_Step • Precision_Queue_Term • Router_Queue_Interval • Skilll_Group • Skill_Group_Interval • Termination_Call_Detail Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 624 Tables by Group Precision Queue