/mcpMeaning(Agent_State_Trace) Meaning (Agent_Real_Time / Agent_Skill_Group_Real_Time) Agent State Values Interrupted Interrupted 13 Not Active Not Active Note Not Active is an agent state when the agent is signed into a nonvoice skill group or precision queue. This state is the equivalent of Ready for voice. 14 The Type field indicates the recurrence pattern of the schedule. Meaning Type Values Daily (the DayType field indicates which days of the week) 1 Weekly (the DayType field indicates which days of the week) 2 Biweekly (the DayType field indicates which days of the week) 3 Monthly (the Day field specifies the day of month) 4 Monthly (the DayPosition and DayType fields indicate day of the month) 5 Yearly (the month and day fields specify the day of year) 6 Yearly (the DayPosition, DayType, and Month specify the day of year) 7 Range (the starting and ending date and times specify the range) 8 Application Gateway: Fault Tolerance The Fault Tolerance field in the Application Gateway Table (see Application_Gateway, on page 84) takes these values: • 0 = none • 1 = Duplicate Request Each router will manage a connection to a different host. Each time a scripts initiates a request, both routers will ask their corresponding host. Both routers will believe the response from whichever host responds first. This method is the most reliable, but has the added expense of requiring two hosts to interface to. Even if a host (or a connection) fails, all requests will be satisfied. • 2 = Alternate Request Each router will manage a connection to a different host. The routers will take turns, sending half the requests to the host connected to side A, and the other half to the host connected to side B. If either host fails, the entire load will be directed to the surviving host. When a host (or connection) fails, some requests may be lost. This is because by the time the router can figure out that a host is not going to respond, it is too late to ask the other host and still route the call within the deadline imposed by the network Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 655 Field Values Application Gateway: Fault Tolerance