/mcp• RouterErrorCode=435 This is the default error that the system uses when a specific error is not identified. • RouterErrorCode=448 This is generated when the customer disconnects the call at the routing client. This is not a routing error. • RouterErrorCode=485 This is generated when a call (dialed number) from a PG routing client claimed to be from a VRU, but the routing client's associated peripheral had no network VRU configured, so the router was unable to determine which VRU the call was from. • RouterErrorCode=486 This is generated when a call with an unknown dialed number from an NIC routing client claimed to be from a VRU, but since the dialed number was unknown, it was not possible to determine which VRU the call was from. • RouterErrorCode=487 This is generated when a call with a dialed number from an NIC routing client claimed to be from a VRU, but since the customer was unknown, it was not possible to determine which VRU the call was from. • RouterErrorCode=488 This is generated when a call with a dialed number from an NIC routing client claimed to be from a VRU, but since the customer was not configured with a Network VRU (or there is no default NetworkVRU), it was not possible to determine which VRU the call was from. • RouterErrorCode=490 This is generated when the Routing to DeskLink route fails to find an agent in the SkillGroup node. • RouterErrorCode=491 This is generated when the router attempts to send DeviceTargetPreCallInd to an unconnected peripheral. Attempt was made to route an enterprise agent call to a peripheral not currently on-line to the router. This probably indicates a configuration inconsistency. • RouterErrorCode=492 This is generated when an attempt was made to route an enterprise agent call to a peripheral not connected with the correct OPI revision. This probably indicates a configuration inconsistency. • RouterErrorCode=495 This is generated when the router attempted to send call to an agent on a peripheral who has no device target. A script attempted to send an enterprise agent call to an agent who has no device target that is assigned by the peripheral gateway. • RouterErrorCode=499 This is generated when the call on the dialed number gets stopped for exceeding the maximum queue time limit. Call was sent to the default label. • RouterErrorCode=545 Database Schema Handbook for Cisco Unified Contact Center Enterprise, Release 15.0(1) 668 Field Values Router Error Codes