McDewey

Date See Change Database Schema>Database Table Details>AuditReskill Database Schema>Database Table Details>AuditResidualSkills Database Schema>Database Table Details>Resource Database Schema>Database Table Details>RmonResConfig Database Schema>Database Table Details>RmonUser Database Schema>Database Table Details>Schedule Reskill Database Schema>Database Table Details>Supervisor Database Schema>Database Table Details>SupervisorCampaignMap Database Schema>Database Table Details>SupervisorApplicationMap The storage size of the resourceLoginID and reskiller fields are updated to 128 Database Schema>Database Table Details>ContactServiceQueue Added two new fields emailAuthType and emailOAuthDetails Database Schema>Database Table Details>ContactCallDetail Added a point about SMS/Email survey Database Schema>Database Table Details>CrsApplication Added new fields surveyname and dispatchid Database Schema>Database Table Details>ChannelProvider Added the new field usehttpproxy Database Schema>Database Table Details>ChatWidget Removed the fields wdcode and wdcontextservicefieldsets About This Guide The Cisco Unified CCX Database Schema Guide for Cisco Unified Contact Center Express (Unified CCX) describes how data is organized in the Unified CCX Databases. This document provides detailed description of the records and fields in each database table and enables you to create your own reports. Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 viii Preface About This Guide