McDewey

Storage Description Field Name nvarchar(50) NOT NULL The tagID for the csq associated with the problem statement. tagID lvarchar (256) NOT NULL The definition of the problem. problemStmt int NOT NULL Primary Key Order of the problem statement in the chat widget. psOrder Related Topics ChatWidget, on page 30 ChatScheduledHours Database table name: ChatScheduledHours This table stores the custom weekly business hours configured by administrator. Table 20: ChatScheduledHours Table Fields Storage Description Field Name int NOT NULL Primary Key A unique identifier for the record. profileId int NOT NULL Primary Key A unique ID for each widget. wdID LVARCHAR(3) NOT NULL Scheduled working days in a week. scheduledDay int NOT NULL Start time of business hours. fromTime int NOT NULL End time of business hours. toTime boolean NOT NULL Indicates whether the widget is currently active or not. f = Inactive t = Active active Cisco Unified Contact Center Express Database Schema Guide, Release 12.5(1) SU1 27 Database Schema ChatScheduledHours