McDewey

C H A P T E R 3 Post-Installation Tasks • Configure the First Node, on page 9 • Configure the Second Node, on page 10 • Configure Network Protocol for the Unified Intelligence Center Cluster , on page 11 • Switch Network Deployment from LAN to WAN, on page 11 • Upload Self-Signed Certificate, on page 11 Configure the First Node Before you begin After a successful installation, perform one of the following: • If the Cisco Unified Communications Manager (CUCM) cluster is using the self-signed certificate, upload Tomcat certificates from all the nodes of CUCM cluster into the Unified CCX Tomcat trust store. To upload certificates, use the Cisco Unified OS Administration interface (for example, https://<uccx-hostname>/cmplatform) or the set cert import trust tomcat CLI. • If the Cisco Unified Communications Manager (CUCM) cluster is using the CA signed certificate, upload the root CA certificate into Unified CCX Tomcat trust store. Verify that the following users are added in Unified Communications Manager application: • Unified CM Users - These are end users in Unified Communications Manager, who are assigned in Unified CCX as administrators. Using administrator credentials, you can login to the following components for Unified CCX: • Unified CCX Application Administration • Cisco Unified CCX Serviceability • Cisco Finesse Administration • Cisco Unified Intelligence Center Administration • Cisco Identity Service • Disaster Recovery System • Cisco Unified Serviceability Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 9