/mcpStep 5 Restart the first node and then restart the second node. Configure Network Protocol for the Unified Intelligence Center Cluster Cisco Unified Intelligence Center supports Multicast and TCP/IP as the network protocol. The default configuration is Multicast. If Unified CCX is in an HA over WAN deployment where Multicast is not supported, then the following CLI command must be executed to configure the network protocol to TCP/IP: • utils cuic cluster mode tcp-ip The CLI must be executed on both the nodes of the Unified Intelligence Center. Restart the Cisco Unified Intelligence Center Service for the changes to take effect. To view the latest settings, you can execute the following CLI commands: • utils cuic cluster show Switch Network Deployment from LAN to WAN You can change a LAN-based two-node setup to work over WAN. To change the network deployment from LAN to WAN for a two-node setup, do the following: Step 1 Log in to the first node using the Unified CCX Administration web interface. Step 2 Choose System > Server, and delete the second node from the list. Step 3 Add the second node details again on the first node. See Add Second Node. Step 4 Reinstall node 2. See Install Unified CCX on Second Node Step 5 Configure the second node, and select the Network Deployment Type as WAN. See Configure Second Node. Step 6 Add or configure new Unified Communications Manager Telephony Call Control Groups for the second node. For more information, see the Unified CM Telephony Call Control Group configuration section in Cisco Unified Contact Center Express Admin and Operations Guide. Upload Self-Signed Certificate The following procedure is an example for uploading the CUCM self-signed certificate to Unified CCX Tomcat trust store. Cisco Unified Contact Center Express Install and Upgrade Guide, Release 12.5(1) SU3 11 Post-Installation Tasks Configure Network Protocol for the Unified Intelligence Center Cluster