McDewey

Preface • Change History, on page vii • About This Guide, on page vii • Audience, on page vii • Conventions, on page viii • Related Documents, on page ix • Documentation and Support, on page x • Documentation Feedback, on page x Change History This table lists changes made to this guide. Most recent changes appear at the top. Date See Change January 2020 Initial Release of Document for Release 12.5(1) Preface >> Related Documents Cisco SocialMiner (SM) has been renamed as Customer Collaboration Platform (CCP). About This Guide This document provides information about using the Cisco Unified Operating System graphical user interface (GUI) from the Cisco Unified CCX Administration menu bar. Audience This document provides information for network administrators who are responsible for managing and supporting the Cisco Unified Operating System in Cisco Unified CCX (Unified CCX). Network engineers, system administrators, or telecom engineers use this guide to learn about, and administer, the operating system features. This guide requires knowledge of telephony and IP networking technology. Cisco Unified Operating System Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 12.5(1) SU3 vii