/mcpStep 2 Click Restart to restart the system, or click Cancel to stop the operation. If you click Restart, the system restarts on the current partition without switching versions. Shut Down System Do not press the power button on the server to shut down the server or to reboot the server. If you do, you may accidentally corrupt the file system, which may prevent you from future server reboots. Caution This procedure causes the system to shut down. Caution Step 1 If you are shutting down the system from the command line interface, go to step 4. Otherwise, go to Step 2. Step 2 From the Cisco Unified Operating System Administration window, navigate to Settings > Version. The Version Settings window appears, showing the software version on both the active and inactive partitions. Step 3 Click Shutdown to shut down the system, or click Cancel to stop the operation. If you click Shutdown, the system halts all processes and shuts down. The hardware may require several minutes to power down. Note Step 4 Enter the command utils system shutdown or the command utils system restart. For more information about CLI commands, see the Cisco Unified Contact Center Express Command Line Interface Reference Guide, located at https://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_ list.html. For more information, see the Cisco Unified Contact Center Express Administration and Operations Guide, located at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/ products-maintenance-guides-list.html. What to do next When the user initiates a switch version, system restart, or system shutdown from the Cisco Unified OS Administration web interface, the operation fails in the following scenarios: • If the system detects that a switch version is in progress. • If the system detects that a previous switch version was abruptly terminated. A switch version operation is abruptly terminated if a power reset or hard reboot is done on the Unified CCX system when it is in progress. Note Cisco Unified Operating System Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 12.5(1) SU3 20 System Restart Shut Down System