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Description Convention Alternative keywords are grouped in braces and separated by vertical bars. { x | y | z } Optional alternative keywords are grouped in brackets and separated by vertical bars. [ x | y | z ] Angle brackets are used to indicate the following: • For arguments where the context does not allow italic, such as ASCII output. • A character string that the user enters but that does not appear on the window such as a password. < > The key labeled Control is represented in screen displays by the symbol ^. For example, the screen instruction to hold down the Control key while you press the D key appears as ^D. ^ Related Documents Link Document or Resource https://www.cisco.com/en/US/products/sw/custcosw/ps1846/ products_documentation_roadmaps_list.html Cisco Unified Contact Center Express Documentation Guide https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_ products_support_series_home.html Cisco Unified CCX documentation https://www.cisco.com/en/US/products/ps9755/tsd_products_ support_series_home.html Cisco Unified Intelligence Center documentation https://www.cisco.com/en/US/products/ps11324/tsd_products_ support_series_home.html Cisco Finesse documentation https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_ products_support_series_home.html Cisco Customer Collaboration Platform documentation From Unified CCX Release 12.5(1), CCP documents are available in the Cisco Unified CCX documentation folder. Note https://www.cisco.com/c/en/us/support/customer-collaboration/ mediasense/tsd-products-support-series-home.html Cisco Mediasense documentation Cisco Unified Operating System Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 12.5(1) SU3 ix Preface Related Documents

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