McDewey

C H A P T E R 4 Cisco Finesse • New Features, on page 19 • Updated Features, on page 19 • Important Notes, on page 20 • Deprecated Features, on page 20 • Removed and Unsupported Features, on page 20 • Third Party Software Impacts, on page 20 New Features View Locked Out Users To view the locked out users, a new CLI utils finesse locked_out_users list command is added. For more information, refer to the Desktop Properties section in the Cisco Finesse Administration Guide. Desktop Interface APIs Three new APIs are introduced. These APIs can be used for desktop development. The new APIs are as follows: • Desktop Configuration • Languages List • Verify Desktop and Third-Party URLs For more information on the APIs, see the Cisco Finesse Desktop Interface API Guide on DevNet. Updated Features SystemInfo API is now authenticated when accessed through VPN-less reverse-proxy. To use alternatives in nonauthenticated mode, refer to the Cisco Finesse Desktop Interface API Guide on DevNet. Release Notes for Cisco Unified Contact Center Express Solution, Release 12.5(1) SU3 19