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Description Convention Nonquoted sets of characters (strings) appear in regular font. Do not use quotation marks around a string or the string will include the quotation marks. string Optional elements appear in square brackets. [ ] Alternative keywords are grouped in braces and separated by vertical bars. { x | y | z } Optional alternative keywords are grouped in brackets and separated by vertical bars. [ x | y | z ] Angle brackets are used to indicate the following: • For arguments where the context does not allow italic, such as ASCII output. • A character string that the user enters but that does not appear on the window such as a password. < > The key labeled Control is represented in screen displays by the symbol ^. For example, the screen instruction to hold down the Control key while you press the D key appears as ^D. ^ Related Documents Link Document or Resource https://www.cisco.com/en/US/products/sw/custcosw/ps1846/ products_documentation_roadmaps_list.html Cisco Unified Contact Center Express Documentation Guide https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_ products_support_series_home.html Cisco Unified CCX documentation https://www.cisco.com/en/US/products/ps9755/tsd_products_ support_series_home.html Cisco Unified Intelligence Center documentation https://www.cisco.com/en/US/products/ps11324/tsd_products_ support_series_home.html Cisco Finesse documentation https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_ products_support_series_home.html Cisco Customer Collaboration Platform documentation From Unified CCX Release 12.5(1), CCP documents are available in the Cisco Unified CCX documentation folder. Note Cisco Unified Contact Center Express Report Developer Guide, Release 12.5(1) vii Preface Related Documents

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