/mcpplays before callers can take any other action—for example, leaving a message or signing in. To do so, you do the following tasks: 1. Create a new call handler and record the message as the alternate greeting. 2. Enable the alternate greeting, configure it to ignore caller input during the greeting, and then configure the After Greeting action with the Route from Next Call Routing Rule call action. 3. Add a new direct call routing rule to send all direct calls to the new call handler (with Go Directly to Greetings selected) and verify that the rule appears at the top of the direct call routing table. 4. Add a new forwarded call routing rule to send all forwarded calls to the same new call handler (again with Go Directly to Greetings selected) and verify that the rule appears at the top of the forwarded call routing table. Once the system is configured in this way, all calls—no matter where they come from or how they get to the system—hear this greeting in its entirety and then proceed directly to their original destination. Restriction Tables Restriction tables allow you to control which phone numbers or URIs the users and administrators can use for: • Transferring calls—including both the numbers or URIs users can enter for transferring their calls, and the numbers or URIs that outside callers can enter when using Caller system transfers. • Recording and playback by phone from Cisco Unity Connection applications, when the phone is the designated recording and playback device in the Media Player. • Delivering faxes to a fax machine. • Sending message notifications. • Creating user-defined alternate extensions—including the extensions that Unity Connection offers to add automatically on behalf of users. For example, you can specify that users have calls transferred only to internal extensions or that faxes are delivered only to local phone numbers. (Restriction tables do not affect the phone numbers that users can dial directly from their phones when they are not interacting with Unity Connection.) Each class of service specifies for its members a restriction table for call transfers, one for message notification, and one for fax deliveries. The restriction table can be the same for all three, or different for each. How Restriction Tables Work When a user uses the Messaging Assistant or the Unity Connection conversation to attempt to change a phone number that is used for call transfer, message notification, or fax delivery, or when signed-in users use the Unity Connection conversation to perform User system transfers to a number that they specify, Unity Connection applies the restriction table associated with the class of service of the user to verify that the phone number entered is allowed. For example, if a user uses the Unity Connection Messaging Assistant to enter a phone number to set up a message notification device, Unity Connection applies the restriction table that is associated with the class of service of that user, and displays an error message if the phone number is not allowed.But when an administrator System Administration Guide 104 Call Management Restriction Tables