/mcpSpeechView Transcription Error Codes Whenever a transcription fails, the third party external transcription service sends an error code to Unity Connection. Cisco Unity Connection Administration interface shows the five default error codes that can modified or deleted by an administrator. In addition, user has the privilege to add a new error code. Whenever a new error code is sent by the third party external transcription service, the administrator needs to add a new error code along with the appropriate description. • The error code and description should be in the default system language. • If the error code provisioning is not done, then the error code received from the third party external transcription service is displayed. Note The default error codes are sent by the third party external transcription service to the SpeechView user. The Table 13-1 shows the default error codes in the Cisco Unity Connection Administration interface. Default Error Codes Description Error Code Name When Unity Connection tries to register with the third party external transcription service and the registration fails. Fault When a voice mail sent by a SpeechView user is inaudible at the third party external transcription service site and system was unable to transcribe the message. Inaudible When the conversion request contains more than one audio file attachment, the third party external transcription service rejects the messages. Rejected Whenever there is a response timeout from the third party external transcription service. Time-out When the third party external transcription service is not able to transcript the voice mail sent by a SpeechView user. Unconverted Configuring Transcription Error Codes Procedure Step 1 In Cisco Unity Connection Administration, expand Unified Messaging > SpeechView Transcription, and select Error Codes. Step 2 The Search Transcription Error Codes appears displaying the currently configured error codes. Step 3 Configure transcription error code (For more information on each field, see Help> This Page): System Administration Guide 178 SpeechView SpeechView Transcription Error Codes