/mcpConfiguring SpeechView Transcription Service Procedure Step 1 In Cisco Unity Connection Administration, expand Unified Messaging and select SpeechView Transcription Service. Step 2 In the SpeechView Transcription Service page, check the Enabled check box. Step 3 Configure SpeechView transcription service (For more information, see Help> This Page): • If this server access the transcription services through another Unity Connection location that is digitally networked, select the Access Transcription Services Through Unity Connection Proxy Location field. Select the name of the Unity Connection location from the list and select Save. Skip to Step 4. • If the server is going to access trancription services through another location that isdigitally networked, do the given steps: Select Access Transcription Service Directly field. In the Incoming SMTP Address field, enter the email address recognized by the email system and routed to the “stt-service” alias on the Unity Connection server. In the Registration Name field, enter a name that identifies the Unity Connection server within your organization. This name is used by the third party transcription service to identify this server for registration and subsequent transcription requests. If you want this server to offer transcription proxy services to other Unity Connection locations in a digital network, check the Advertise Transcription Proxy Services to Other Unity Connection Locations check box. Select Save and then Register. Another window displaying the results open. Wait for the registration process to complete successfully before going on to the next step. If registration does not complete within 5 minutes, there may be a configuration issue. The registration process timeout after 30 minutes. Note Make sure to save all the configuration of Speech View Transcription Services before synchronizing the license data. Step 4 Select Test. Another window displaying the results open. The test usually takes several minutes but can take up to 30 minutes. SpeechView Reports Unity Connection can generate the following reports about SpeechView usage: • SpeechView Activity Report by User —Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for a given user during a given time period. • SpeechView Activity Summary Report—Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for the entire system during a given time period. Note that when messages are sent to multiple recipients, the message is transcribed only once, so the transcription activity is counted only once. System Administration Guide 177 SpeechView Configuring SpeechView Transcription Service