/mcpSpeechView Reports Unity Connection can generate the following reports about SpeechView usage: • SpeechView Activity Report by User —Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for a given user during a given time period. • SpeechView Activity Summary Report—Shows the total number of transcribed messages, failed transcriptions, and truncated transcriptions for the entire system during a given time period. Note that when messages are sent to multiple recipients, the message is transcribed only once, so the transcription activity is counted only once. SpeechView Transcription Error Codes Whenever a transcription fails, the Cisco Webex in-house transcription service sends an error code to Unity Connection. Cisco Unity Connection Administration interface shows the five default error codes that can modified or deleted by an administrator. In addition, user has the privilege to add a new error code. Whenever a new error code is sent by the Cisco Webex in-house transcription service, the administrator needs to add a new error code along with the appropriate description. • The error code and description should be in the default system language. • If the error code provisioning is not done, then the error code received from the Cisco Webex in-house transcription service is displayed. Note The default error codes are sent by the Cisco Webex in-house transcription service to the SpeechView user. The Table 14-1 shows the default error codes in the Cisco Unity Connection Administration interface. Default Error Codes Description Error Code Name When Unity Connection tries to register with the Cisco Webex in-house transcription service and the registration fails. Fault When a voice mail sent by a SpeechView user is inaudible at the Cisco Webex in-house transcription service site and system was unable to transcribe the message. Inaudible When the conversion request contains more than one audio file attachment, Cisco Webex in-house transcription service rejects the messages. Rejected Whenever there is a response timeout from the Cisco Webex in-house transcription service. Time-out When the Cisco Webex in-house transcription service is not able to transcript the voice mail sent by a SpeechView user. Unconverted System Administration Guide 186 SpeechView Cisco Webex in-house transcription service SpeechView Reports