/mcpEnabling SpeechView Transcription of Voice Messages in Class of Service The members of the class of service can view the transcriptions of the voice messages using an IMAP client configured to access the user messages. Procedure Step 1 In Cisco Unity Connection Administration, expand Class of Service and select Class of Service. Step 2 In the Search Class of Service page, select the class of service in which you want to enable SpeechView transcription or create a new one selecting Add New. Step 3 On the Edit Class of Service page, under Licensing Features section, select the Use Standard SpeechView Transcription Service option to enable the standard transcription. Step 4 Select the applicable options under transcription service section and select Save. (For information on each field, see Help> This Page). Configuring SpeechView Transcription Service Procedure Step 1 In Cisco Unity Connection Administration, expand Unified Messaging and select SpeechView Transcription Service. Step 2 In the SpeechView Transcription Service page, verify that the speechview status is enabled. Step 3 Configure SpeechView transcription service (For more information, see Help> This Page): Transcription services can be accessed by Unity Connection server directly or through proxy location. • If this server is going to access trancription services directly, do the given steps: • Select Access Transcription Service Directly field. • If you want this server to offer transcription proxy services to other Unity Connection locations in a digital network, check the Advertise Transcription Proxy Services to Other Unity Connection Locations check box. • If this server accesses the transcription services through another digitally networked Unity Connection location, select the Access Transcription Services through Unity Connection Proxy Location field. Select the name of the Unity Connection location from the list. Select Save and then Sync License Data. Note Make sure to save all the configuration of Speech View Transcription Services before synchronizing the license data. Step 4 To verify the configuration of SpeechView Transcription Service, click on Test. Another window displaying the results open. The test usually takes several minutes but can take up to 15 minutes. System Administration Guide 185 SpeechView Cisco Webex in-house transcription service Enabling SpeechView Transcription of Voice Messages in Class of Service