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Step 3 Configure Unity Connection user accounts or user templates. See the Configuring Notification Devices, page 14-2 section. Configuring the Unity Connection Server to Relay Messages to a Smart Host Procedure Step 1 In Cisco Unity Connection Administration, expand System Settings > SMTP Configuration, then select Smart Host. Step 2 On the Smart Host page, in the Smart Host field, enter the IP address or fully qualified domain name of the SMTP smarthost server, for example, https://<domain name of server>.cisco.com. (Enter the fully qualified domain name of the server only if DNS is configured.) Note The Smart Host can contain up to 50 characters. Step 3 Select Save. What to do next Note If the Unity Connection server has not been properly enabled to use SMTP smart host for message notification, it places SMTP notification messages in the Unity Connection SMTP server badmail folder Setting Up SMS Message Notification With the services and information provided by a wireless carrier, mobile messaging service provider, Unity Connection can use the Short Message Peer-to-Peer (SMPP) protocol to send message notifications in the Short Message Service (SMS) format to mobile phones and other SMS-compatible devices when users receive new messages. Advantages Over SMTP Message Notifications An advantage of using SMS is that the user device often receives message notifications much faster than when using SMTP. You can configure Unity Connection so that each SMS notification message replaces the previous one. Note that this functionality may not be supported by all mobile service providers. SMS Message Length Limitations The acceptable message length for an SMS message varies depending on the service provider, the character set used to compose the message text, and the specific characters used in the message text. Character sets available include: • Default alphabet (GSM 3.38), 7-bit characters • IA5/ASCII, 7-bit characters • Latin 1 (ISO-8859-1), 8-bit characters System Administration Guide 195 Notifications Configuring the Unity Connection Server to Relay Messages to a Smart Host