/mcp• Japanese (JIS), multi-byte characters • Cyrillic (ISO-8859-5), 8-bit characters • Latin/Hebrew (ISO-8859-8), 8-bit characters • Unicode (USC-2), 16-bit characters • Korean (KS C 5601), multi-byte characters For 7-bit character sets, a maximum of 160 characters can fit into an SMS message; for 8-bit character sets, the limit is 140 characters; for 16-bit character sets, the limit is 70 characters; for multi-byte character sets, the limit is somewhere between 70 and 140 characters, depending on which characters make up the text of the message. (For multi-byte character sets, most characters are 16 bits; some of the more common characters are eight bits.) Not all mobile phones support all character sets; most support the GSM 3.38 default alphabet. Note Cost Considerations The cost of setting up SMS(SMPP) message notifications depends directly on the number of SMS notifications that Unity Connection sends to user devices. More SMS notification implies higher cost as the service providers typically charge for each SMS message or group of messages sent. To cut down cost, you can restrict the use SMS notifications to a group of users or inform users to limit the number of message notifications that they receive by message type or urgency. For example, users can specify in the Messaging Assistant that Unity Connection sends message notifications only when new urgent voice messages arrive. Enabling SMS Message Notifications Procedure Step 1 Set up an account with a mobile messaging service provider that offers SMS messaging. Unity Connection supports the SMPP version 3.3 or SMPP version 3.4 protocols. Step 2 Gather the information needed to allow Unity Connection to communicate with the SMPP server at the SMSC affiliated with your contracted service provider, and enter the information on the SMPP Provider page. See the To Set Up an SMPP Provider. Step 3 When the Unity Connection server is set up behind a firewall, configure the TCP port used by the SMPP server when connecting to Unity Connection. Step 4 Enable the SMPP provider on Cisco Unity Connection Administration. See the Setting Up an SMPP Provider, page 14-6 section. Step 5 Configure SMS message notification, set up an SMS notification device to receive notifications for a test user account. See the Configuring Notification Devices, page 14-2 section. System Administration Guide 196 Notifications Enabling SMS Message Notifications