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the recipient name, when the user reply to a message. Reply to a message is irrespective of the value mentioned in the Maximum Number of Recipients Before Reply-all warning field. See Table 17-3, when the administrator enable or disable the Announce Recipients list to User(s) while Replying option. Message Status Announcement Expected Behavior of Unity Connection Announce Message Status to User(s) while Replying User Action Do not play the recipient name. Disabled Reply to a message Do not play the recipient list. Disabled Reply-all to a message Plays the recipient name. Enabled Reply to a message Plays the recipient list. Enabled Reply-all to a message • Warning users on Reply-All When Number of Recipients Exceeds Maximum: When a message is sent to multiple recipients and/or distribution lists, recipients have the option to reply-all. Unity Connection warns users when they reply-all to a message whose number of recipients is equal to or exceeds the number specified in the Maximum Number of Recipients Before Reply-all Warning field. • Caller Information: The user conversation can be customized so that it provides users with additional information about each caller who left a message, before it plays the message. See Table 17-4 for caller information. Table 11: Caller Information that Unity Connection can Offer Before Message Playback Cisco Unity Connection Plays Th Additional Caller Information Is Cisco Unity Connection Plays This by Default Message Type For Messages Left by This Type of Caller Both the recorded name (if avail the primary extension (if availab playing the message. If the user (or call handler) does a recorded name, Unity Connect Text to Speech to play the displa the user (or call handler) instead The recorded name of the user (or call handler). If the user (or call handler) does not have a recorded name, Unity Connection uses Text to Speech to play the display name. If the user does not have a display name, Unity Connection plays the primary extension instead. Voice, receipts Identified user (including call handlers) The phone number (if available) caller before playing the messag The message, without announcing who it is from or playing the phone number of the caller first. Voice Outside caller • Dial Prefix Settings for Live Reply to Unidentified Callers: When live reply is enabled, users who are listening to messages by phone can reply to a message by calling the sender. When a user attempts to reply by calling an unidentified caller, Unity Connection checks the calling number provided by the phone system in the Automatic Number Identification (ANI) string against the transfer restriction table that is associated with the user class of service. System Administration Guide 246 Advanced System Settings Conversation Settings