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To Change the Audio or Video Format of Recorded Messages Using Phone Procedure Step 1 In Cisco Unity Connection Administration, expand System Settings and select General Configuration. Step 2 On the Edit General Configuration page, in the Recording Format list, select the applicable setting and select Save. Post Greeting Recording Post greeting recordings are the recorded messages that are played after greetings but before callers are allowed to leave a message for a user. For example, you may want to enable a post greeting recording for a particular group of users to convey a confidentiality policy or to let callers know when they can expect a response to the message. You can also use the feature to remind callers to include contact information, invoice or policy numbers, and other such information when they leave messages. For each post-greeting recording, you use the Media Player on the Edit Post Greeting Recording page of a user template or user to record what you want callers to hear. Post greeting recordings are configured on the Call Management > Custom Recordings page in Cisco Unity Connection Administration. For information on custom recordings, see the Custom Recordings, on page 111 section. Notification Devices Users can be configured to call a phone or a pager or send text, or SMS messages to notify users of new messages and calendar events. You can configure the parameters for the call or notification message, the events that trigger the notification, and the schedule on which the notification occurs by setting up notification devices. You can setup the notification devices for users using the Edit Notification Devices page of a user or user template. For more information, see the Notifications, on page 189 chapter. With Unity Connection 10.5 and later, you can also enter the URI number for the work, mobile, and home notification devices. Note Unified Messaging Account When configuring the single inbox for Unity Connection, check the Generate SMTP Proxy Address From Corporate Email Address check box. When you check this check box, Unity Connection automatically creates a new SMTP proxy address for the value in the Corporate Email Address field. An SMTP proxy address allows Unity Connection to map the sender to a user and to map the message recipients to users by comparing the SMTP addresses in the message header to its list of SMTP proxy addresses. Applicable SMTP proxy System Administration Guide 297 User Settings To Change the Audio or Video Format of Recorded Messages Using Phone