/mcpConfiguring Directory Handlers This section includes information to configure a directory handler for Unity Connection, define the settings for the directory handler, and save them. Procedure Step 1 In Cisco Unity Connection Administration, expand Call Management and select Directory Handlers. The Search Directory Handlers page displays the currently configured directory handlers. Step 2 Configure a directory handler, (For information on each field, see Help> This Page): • To add a directory handler: On the Search Directory Handlers page, select Add New. On the New Directory Handler page, enter the applicable settings and select Save. • To edit a directory handler: On the Search Directory Handlers page, select the directory handler you want to edit. To edit multiple system directory handlers, check the applicable check boxes and select Bulk Edit. On the Edit Directory Handler Basics page, select the Edit menu and then select any of the following settings: • Directory Handler Basics • Caller Input • Greetings After editing the settings, select Save before leaving the page. • To delete a directory handler: On the Directory Handlers page, select the directory handler to delete. Select Show Dependencies to search the database objects that have dependencies on the directory handler you want to delete. From the dependencies search results, follow links to the affected objects and reassign the dependency to another directory handler. Select Delete Selected. Routing Calls to a Voice Directory Handler If you are setting up a voice directory handler, see the following task list for configuring Cisco Unified Communications Manager to route a phone number from Cisco Unified CM to the Unity Connection voice directory. System Administration Guide 92 Call Management Configuring Directory Handlers