/mcpAlerts cannot be sent to users unless the Corporate Email Address field for each user on the Users > Users > Edit User Basics page contains a valid email address. Unity Connection must also be configured to relay messages through an SMTP smart host. You can customize the text in the email alerts or you can use the default text. The default subject line and body text are different for the alerts related to each aging rule and they can be customized separately. As all the message aging policies use the same five rules, if you customize the alert text for a rule, the text is the same for any policy that uses that rule. (For example, if you customize the email subject line and body text for the Move Saved Messages to the Deleted Items Folder rule, that text is used for all alerts that are sent to users who are assigned to any message aging policy for which that rule is enabled with alerts.) Note Message aging alerts can be customized for multiple languages.To enable Unity Connection to send message aging alert emails to users, you must configure the Unity Connection server to relay messages through an SMTP smart host. For more information on SMTP smart host, see the Messaging, on page 127 chapter. Customizing the Message Aging Alert Text in Unity Connection Step 1 In Cisco Unity Connection Administration, expand Message Storage > Message Aging and select Aging Alert Text. Step 2 On the Edit Message Aging Alert Text page, in the Language list, select the applicable language. Step 3 Enter the values of the required fields. (For more information on each field, see Help> This Page). Step 4 Select Save. Step 5 Repeat all the above steps for each language installed on the system. Message Recording Expiration The Message Recording Expiration feature allows you to specify an expiration date after which the voice message stored in Unity Connection database is not accessible, regardless of whether the message has been forwarded to another Unity Connection recipient. Message recording expiration is a system-wide setting and cannot be applied only to a subset of users. At expiration, message recordings are automatically replaced with a decoy recording that says, “The message has expired.” You can specify the Message Recording Expiration policy for video messages also. This feature allows you to specify the expiration days for video messages, after which the video part of a video message get expired and only audio part is retained as a voice message. Typically, message aging rules are sufficient for enforcing message-retention policies. However, when a message is forwarded, it is considered as a new message and its age is reset. If you are concerned that users may forward messages in an attempt to circumvent the message-retention policy, consider enabling the Message Recording Expiration feature. The message recording and transcription (if any) expire based on the date when the original copy of the message has arrived, regardless of user forwarding. By default, the Message Recording Expiration feature is not enabled. Enabling and Configuring Message Recording Expiration in Unity Connection Step 1 In Cisco Unity Connection Administration, expand Message Storage> Message Aging and select Message Recording Expiration. System Administration Guide 118 Message Storage Customizing the Message Aging Alert Text in Unity Connection